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Client Testimonials
We are continuously impressed with Grimm’s attentive measures and ability to collect on accounts we had long thought were write-offs. We are extremely happy with Grimm Collections and will not consider any other substitute no matter what cost savings would be proposed as its not worth anything if they can’t collect on the account.
Charles Marrale, ExFreight Zeta Inc.
We have used Grimm Collections since 2002 and have found their patient-friendly staff to be an important resource for all our collection needs. Due to Grimm’s success in collecting our past due balances, we have seen our bad debt decrease significantly, and this has made Grimm Collections a valuable asset to our team!
Christy M., Finance Manager - Westcare Clinic
Grimm Collections is the right choice for my company because their values and customer care is a perfect match for us. It is so wonderful to have such trust in a collections partner that deals with the most sensitive customer issue.
Kristy Norris, Olympia Orthopaedic Associates
We have worked with Grimm Collections for over twenty years and they do a super job for us. The service they have provided to us over the years has been friendly, cooperative and flexible. We appreciate their professionalism in working with not only us but our clients and it shows in their successful percentage of recovery.
JJ Child, Rodgers Kee & Pearson, P.S.
We enjoy working with Grimm Collections because of their friendly and professional staff. They are always willing to work with you if you need something special. They have proven themselves over the years to be effective in debt recovery!
Rebecca Collins, Large Specialty Clinic, Olympia
We have been longtime clients of Grimm Collections and couldn’t be happier! Every employee we speak with is always very helpful and happy to assist us in any way they can. Their professionalism and excellence at what they do cannot be matched. We know we can count on Grimm Collections to always come through for us!
Connie Fraser, Hospital Manager - South Bay Veterinary Hospital
We moved to Grimm in 2010 and have never regretted it. Since partnering with Grimm, not only have they collected 27% of our current accounts, they have collected 15.5% of the accounts that were previously written off by our former collections partner. They are friendly, prompt and always willing to work with us. We love Grimm!
Stephanie Tonellato, Customer Service Supervisor - City of Lacey
I was very pleased with the quick recovery of a recent payment and appreciate Grimm’s taking care of it. The previous company I used did not have such a quick recovery time, and the high commission they took made it almost not even worth me sending accounts their way. I just wanted to express my appreciation.
Michelle McFarland, Office Administrator - Mountain Physical Therapy and Sports Rehab
When I think of the owners and staff of Grimm Collections; I think of integrity, persistence and hard work. I appreciate the fact that they are a local, family-owned business and play an active part in our community. Happy for 26 years as a partner with Grimm Collections…with more to go!
Julie Harry, Practice Manager - Olympia Radiologists
I used Grimm Collections at my two previous practices and because of my wonderful experiences with them I have moved Healthy Future Pediatrics to Grimm Collections as well! You will not find a more knowledgeable, warm, friendly and outgoing staff. Grimm provides detailed, accurate reports with information you can really use. I would not use another agency!
Peggy Harding, Clinic Administrator - Healthy Future Pediatrics


