Our Philosophy
We’re Sensitive – And We’d Like To Stay That Way!
Our business philosophy is based upon our fundamental belief that quality service comes from being sensitive to our clients’ needs. This means going well beyond the obvious needs of collecting past-due accounts. It means understanding the need for taking a sensitive approach to public relations, to maintain a positive and constructive approach to collections, to demonstrate a “helping hand” attitude when it is called for, and to always maintain a professional attitude while collecting delinquent accounts. Grimm has long been committed to employee training which stresses our central theme of sensitivity. We recognize that the approach which we take in collecting our client’s delinquent accounts reflects back upon them.
What CONSUMERS Say…
Our Grade Is In!
