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Outsourcing Your Commercial/B2B Collections? Don’t Hire a Debt Collection Agency Before Asking These Important Questions!
If you are one of the many businesses looking to hire an outside collection agency but want to be sure you find the best agency for your organization, here are the important things to know, and questions you need to ask before making your selection!
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Client Testimonials
Grimm Collections is the right choice for my company because their values and customer care is a perfect match for us. It is so wonderful to have such trust in a collections partner that deals with the most sensitive customer issue.
Kristy Norris, Olympia Orthopaedic Associates
I couldn’t be more pleased with Grimm Collection Agency. I highly recommend them. They do an outstanding job. I receive an almost immediate response to my questions. The reports are accurate, well designed and easy to read and understand. Plus the staff is great to work with!
Shelley Rinta, Accounts Manager - Gastroenterology Associates
I wanted to give everyone at Grimm a great big thank you for all your hard work. You all have done a great job and it really shows this month. WAY TO GO!!!! I truly appreciate your continuous dedication to our collection needs.
Robin Kohls, Collections Specialist - Apple Physical Therapy
We have worked with Grimm Collections for over twenty years and they do a super job for us. The service they have provided to us over the years has been friendly, cooperative and flexible. We appreciate their professionalism in working with not only us but our clients and it shows in their successful percentage of recovery.
JJ Child, Rodgers Kee & Pearson, P.S.
We enjoy working with Grimm Collections because of their friendly and professional staff. They are always willing to work with you if you need something special. They have proven themselves over the years to be effective in debt recovery!
Rebecca Collins, Large Specialty Clinic, Olympia
Grimm Collections has provided us with excellent service and has tailored to the needs of our practice. Compared to other agencies used in the past, they continue to recover the most revenue for us with their professionalism. I would highly recommend Grimm Collections to any business!
Jamie Turner, Foot and Ankle Surgical Associates
It has been an extreme pleasure working with you (Grimm Collections) these last several months. Your help, guidance, assistance and knowledge has been very much appreciated. Thank you! Thank you!
Rene Sherry, Capital Oncology
We have been longtime clients of Grimm Collections and couldn’t be happier! Every employee we speak with is always very helpful and happy to assist us in any way they can. Their professionalism and excellence at what they do cannot be matched. We know we can count on Grimm Collections to always come through for us!
Connie Fraser, Hospital Manager - South Bay Veterinary Hospital
We moved to Grimm in 2010 and have never regretted it. Since partnering with Grimm, not only have they collected 27% of our current accounts, they have collected 15.5% of the accounts that were previously written off by our former collections partner. They are friendly, prompt and always willing to work with us. We love Grimm!
Stephanie Tonellato, Customer Service Supervisor - City of Lacey
Our large medical corporation has used Grimm Collections to collect on our past due accounts for over 14 years, and they are wonderful to work with. Not only does Grimm do an excellent job collecting but they are always very professional and compassionate with our staff and patients.
Jennifer Sweeney, Billing Supervisor - Large Medical Corporation