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Outsourcing Your Commercial/B2B Collections? Don’t Hire a Debt Collection Agency Before Asking These Important Questions!
If you are one of the many businesses looking to hire an outside collection agency but want to be sure you find the best agency for your organization, here are the important things to know, and questions you need to ask before making your selection!
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Client Testimonials
Our large medical corporation has used Grimm Collections to collect on our past due accounts for over 14 years, and they are wonderful to work with. Not only does Grimm do an excellent job collecting but they are always very professional and compassionate with our staff and patients.
Jennifer Sweeney, Billing Supervisor - Large Medical Corporation
We moved to Grimm in 2010 and have never regretted it. Since partnering with Grimm, not only have they collected 27% of our current accounts, they have collected 15.5% of the accounts that were previously written off by our former collections partner. They are friendly, prompt and always willing to work with us. We love Grimm!
Stephanie Tonellato, Customer Service Supervisor - City of Lacey
We enjoy working with Grimm Collections because of their friendly and professional staff. They are always willing to work with you if you need something special. They have proven themselves over the years to be effective in debt recovery!
Rebecca Collins, Large Specialty Clinic, Olympia
It has been an extreme pleasure working with you (Grimm Collections) these last several months. Your help, guidance, assistance and knowledge has been very much appreciated. Thank you! Thank you!
Rene Sherry, Capital Oncology
Grimm Collections has provided us with excellent service and has tailored to the needs of our practice. Compared to other agencies used in the past, they continue to recover the most revenue for us with their professionalism. I would highly recommend Grimm Collections to any business!
Jamie Turner, Foot and Ankle Surgical Associates
I was very pleased with the quick recovery of a recent payment and appreciate Grimm’s taking care of it. The previous company I used did not have such a quick recovery time, and the high commission they took made it almost not even worth me sending accounts their way. I just wanted to express my appreciation.
Michelle McFarland, Office Administrator - Mountain Physical Therapy and Sports Rehab
Grimm Collections has always been very professional, friendly and always willing to go above and beyond for its clients. With the effectiveness and prompt recovery of payment, I would highly recommend Grimm Collections to anyone!
Monica Rodriguez, Senior Collector - GlobalTranz
Olympia Anesthesia Associates (OAA) has worked with Grimm Collections since 1986. We have always been pleased with their effectiveness as well as their professionalism!
Alaine Schumann, Olympia Anesthesia Associates
I couldn’t be more pleased with Grimm Collection Agency. I highly recommend them. They do an outstanding job. I receive an almost immediate response to my questions. The reports are accurate, well designed and easy to read and understand. Plus the staff is great to work with!
Shelley Rinta, Accounts Manager - Gastroenterology Associates
I used Grimm Collections at my two previous practices and because of my wonderful experiences with them I have moved Healthy Future Pediatrics to Grimm Collections as well! You will not find a more knowledgeable, warm, friendly and outgoing staff. Grimm provides detailed, accurate reports with information you can really use. I would not use another agency!
Peggy Harding, Clinic Administrator - Healthy Future Pediatrics