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Outsourcing Your Commercial/B2B Collections? Don’t Hire a Debt Collection Agency Before Asking These Important Questions!
If you are one of the many businesses looking to hire an outside collection agency but want to be sure you find the best agency for your organization, here are the important things to know, and questions you need to ask before making your selection!
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Client Testimonials
Each and every Grimm employee we have ever encountered has been a joy to work with. They are always professional and engaging. Grimm is a very experienced company, easy to work with and remarkable at debt recovery. We look forward to another decade of partnership with Grimm Collections!
Cindy Crawford, South Bay Veterinary Hospital
Grimm Collections has always been very professional, friendly and always willing to go above and beyond for its clients. With the effectiveness and prompt recovery of payment, I would highly recommend Grimm Collections to anyone!
Monica Rodriguez, Senior Collector - GlobalTranz
Grimm Collections has provided us with excellent service and has tailored to the needs of our practice. Compared to other agencies used in the past, they continue to recover the most revenue for us with their professionalism. I would highly recommend Grimm Collections to any business!
Jamie Turner, Foot and Ankle Surgical Associates
I was very pleased with the quick recovery of a recent payment and appreciate Grimm’s taking care of it. The previous company I used did not have such a quick recovery time, and the high commission they took made it almost not even worth me sending accounts their way. I just wanted to express my appreciation.
Michelle McFarland, Office Administrator - Mountain Physical Therapy and Sports Rehab
When I think of the owners and staff of Grimm Collections; I think of integrity, persistence and hard work. I appreciate the fact that they are a local, family-owned business and play an active part in our community. Happy for 26 years as a partner with Grimm Collections…with more to go!
Julie Harry, Practice Manager - Olympia Radiologists
We are continuously impressed with Grimm’s attentive measures and ability to collect on accounts we had long thought were write-offs. We are extremely happy with Grimm Collections and will not consider any other substitute no matter what cost savings would be proposed as its not worth anything if they can’t collect on the account.
Charles Marrale, ExFreight Zeta Inc.
Grimm Collections is the right choice for my company because their values and customer care is a perfect match for us. It is so wonderful to have such trust in a collections partner that deals with the most sensitive customer issue.
Kristy Norris, Olympia Orthopaedic Associates
Grimm Collections is a great agency to work with. Their staff is friendly and helpful, and always quick to address our needs. They collect accounts effectively while treating our patients with kindness and respect.
Amanda Dashiell, Large Specialty Clinic, Olympia
Olympia Anesthesia Associates (OAA) has worked with Grimm Collections since 1986. We have always been pleased with their effectiveness as well as their professionalism!
Alaine Schumann, Olympia Anesthesia Associates
We have used Grimm Collections since 2002 and have found their patient-friendly staff to be an important resource for all our collection needs. Due to Grimm’s success in collecting our past due balances, we have seen our bad debt decrease significantly, and this has made Grimm Collections a valuable asset to our team!
Christy M., Finance Manager - Westcare Clinic