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Outsourcing Your Commercial/B2B Collections? Don’t Hire a Debt Collection Agency Before Asking These Important Questions!
If you are one of the many businesses looking to hire an outside collection agency but want to be sure you find the best agency for your organization, here are the important things to know, and questions you need to ask before making your selection!
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Client Testimonials
Our large medical corporation has used Grimm Collections to collect on our past due accounts for over 14 years, and they are wonderful to work with. Not only does Grimm do an excellent job collecting but they are always very professional and compassionate with our staff and patients.
Jennifer Sweeney, Billing Supervisor - Large Medical Corporation
I couldn’t be more pleased with Grimm Collection Agency. I highly recommend them. They do an outstanding job. I receive an almost immediate response to my questions. The reports are accurate, well designed and easy to read and understand. Plus the staff is great to work with!
Shelley Rinta, Accounts Manager - Gastroenterology Associates
We enjoy working with Grimm Collections because of their friendly and professional staff. They are always willing to work with you if you need something special. They have proven themselves over the years to be effective in debt recovery!
Rebecca Collins, Large Specialty Clinic, Olympia
We have worked with Grimm Collections for over twenty years and they do a super job for us. The service they have provided to us over the years has been friendly, cooperative and flexible. We appreciate their professionalism in working with not only us but our clients and it shows in their successful percentage of recovery.
JJ Child, Rodgers Kee & Pearson, P.S.
I was very pleased with the quick recovery of a recent payment and appreciate Grimm’s taking care of it. The previous company I used did not have such a quick recovery time, and the high commission they took made it almost not even worth me sending accounts their way. I just wanted to express my appreciation.
Michelle McFarland, Office Administrator - Mountain Physical Therapy and Sports Rehab
It has been an extreme pleasure working with you (Grimm Collections) these last several months. Your help, guidance, assistance and knowledge has been very much appreciated. Thank you! Thank you!
Rene Sherry, Capital Oncology
Grimm Collections has provided us with excellent service and has tailored to the needs of our practice. Compared to other agencies used in the past, they continue to recover the most revenue for us with their professionalism. I would highly recommend Grimm Collections to any business!
Jamie Turner, Foot and Ankle Surgical Associates
I used Grimm Collections at my two previous practices and because of my wonderful experiences with them I have moved Healthy Future Pediatrics to Grimm Collections as well! You will not find a more knowledgeable, warm, friendly and outgoing staff. Grimm provides detailed, accurate reports with information you can really use. I would not use another agency!
Peggy Harding, Clinic Administrator - Healthy Future Pediatrics
We are continuously impressed with Grimm’s attentive measures and ability to collect on accounts we had long thought were write-offs. We are extremely happy with Grimm Collections and will not consider any other substitute no matter what cost savings would be proposed as its not worth anything if they can’t collect on the account.
Charles Marrale, ExFreight Zeta Inc.
Grimm Collections is the right choice for my company because their values and customer care is a perfect match for us. It is so wonderful to have such trust in a collections partner that deals with the most sensitive customer issue.
Kristy Norris, Olympia Orthopaedic Associates