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Outsourcing Your Commercial/B2B Collections? Don’t Hire a Debt Collection Agency Before Asking These Important Questions!
If you are one of the many businesses looking to hire an outside collection agency but want to be sure you find the best agency for your organization, here are the important things to know, and questions you need to ask before making your selection!
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Client Testimonials
We enjoy working with Grimm Collections because of their friendly and professional staff. They are always willing to work with you if you need something special. They have proven themselves over the years to be effective in debt recovery!
Rebecca Collins, Large Specialty Clinic, Olympia
I wanted to give everyone at Grimm a great big thank you for all your hard work. You all have done a great job and it really shows this month. WAY TO GO!!!! I truly appreciate your continuous dedication to our collection needs.
Robin Kohls, Collections Specialist - Apple Physical Therapy
We have used Grimm Collections since 2002 and have found their patient-friendly staff to be an important resource for all our collection needs. Due to Grimm’s success in collecting our past due balances, we have seen our bad debt decrease significantly, and this has made Grimm Collections a valuable asset to our team!
Christy M., Finance Manager - Westcare Clinic
Our large medical corporation has used Grimm Collections to collect on our past due accounts for over 14 years, and they are wonderful to work with. Not only does Grimm do an excellent job collecting but they are always very professional and compassionate with our staff and patients.
Jennifer Sweeney, Billing Supervisor - Large Medical Corporation
We have been longtime clients of Grimm Collections and couldn’t be happier! Every employee we speak with is always very helpful and happy to assist us in any way they can. Their professionalism and excellence at what they do cannot be matched. We know we can count on Grimm Collections to always come through for us!
Connie Fraser, Hospital Manager - South Bay Veterinary Hospital
Grimm Collections has provided us with excellent service and has tailored to the needs of our practice. Compared to other agencies used in the past, they continue to recover the most revenue for us with their professionalism. I would highly recommend Grimm Collections to any business!
Jamie Turner, Foot and Ankle Surgical Associates
We have worked with Grimm Collections for over twenty years and they do a super job for us. The service they have provided to us over the years has been friendly, cooperative and flexible. We appreciate their professionalism in working with not only us but our clients and it shows in their successful percentage of recovery.
JJ Child, Rodgers Kee & Pearson, P.S.
Grimm Collections is the right choice for my company because their values and customer care is a perfect match for us. It is so wonderful to have such trust in a collections partner that deals with the most sensitive customer issue.
Kristy Norris, Olympia Orthopaedic Associates
Grimm Collections is a great agency to work with. Their staff is friendly and helpful, and always quick to address our needs. They collect accounts effectively while treating our patients with kindness and respect.
Amanda Dashiell, Large Specialty Clinic, Olympia
When I think of the owners and staff of Grimm Collections; I think of integrity, persistence and hard work. I appreciate the fact that they are a local, family-owned business and play an active part in our community. Happy for 26 years as a partner with Grimm Collections…with more to go!
Julie Harry, Practice Manager - Olympia Radiologists