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Outsourcing Your Commercial/B2B Collections? Don’t Hire a Debt Collection Agency Before Asking These Important Questions!
If you are one of the many businesses looking to hire an outside collection agency but want to be sure you find the best agency for your organization, here are the important things to know, and questions you need to ask before making your selection!
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Client Testimonials
It has been an extreme pleasure working with you (Grimm Collections) these last several months. Your help, guidance, assistance and knowledge has been very much appreciated. Thank you! Thank you!
Rene Sherry, Capital Oncology
I was very pleased with the quick recovery of a recent payment and appreciate Grimm’s taking care of it. The previous company I used did not have such a quick recovery time, and the high commission they took made it almost not even worth me sending accounts their way. I just wanted to express my appreciation.
Michelle McFarland, Office Administrator - Mountain Physical Therapy and Sports Rehab
Grimm Collections is the right choice for my company because their values and customer care is a perfect match for us. It is so wonderful to have such trust in a collections partner that deals with the most sensitive customer issue.
Kristy Norris, Olympia Orthopaedic Associates
Our large medical corporation has used Grimm Collections to collect on our past due accounts for over 14 years, and they are wonderful to work with. Not only does Grimm do an excellent job collecting but they are always very professional and compassionate with our staff and patients.
Jennifer Sweeney, Billing Supervisor - Large Medical Corporation
Grimm Collections is a great agency to work with. Their staff is friendly and helpful, and always quick to address our needs. They collect accounts effectively while treating our patients with kindness and respect.
Amanda Dashiell, Large Specialty Clinic, Olympia
We moved to Grimm in 2010 and have never regretted it. Since partnering with Grimm, not only have they collected 27% of our current accounts, they have collected 15.5% of the accounts that were previously written off by our former collections partner. They are friendly, prompt and always willing to work with us. We love Grimm!
Stephanie Tonellato, Customer Service Supervisor - City of Lacey
We have used Grimm Collections since 2002 and have found their patient-friendly staff to be an important resource for all our collection needs. Due to Grimm’s success in collecting our past due balances, we have seen our bad debt decrease significantly, and this has made Grimm Collections a valuable asset to our team!
Christy M., Finance Manager - Westcare Clinic
Each and every Grimm employee we have ever encountered has been a joy to work with. They are always professional and engaging. Grimm is a very experienced company, easy to work with and remarkable at debt recovery. We look forward to another decade of partnership with Grimm Collections!
Cindy Crawford, South Bay Veterinary Hospital
I couldn’t be more pleased with Grimm Collection Agency. I highly recommend them. They do an outstanding job. I receive an almost immediate response to my questions. The reports are accurate, well designed and easy to read and understand. Plus the staff is great to work with!
Shelley Rinta, Accounts Manager - Gastroenterology Associates
We have been longtime clients of Grimm Collections and couldn’t be happier! Every employee we speak with is always very helpful and happy to assist us in any way they can. Their professionalism and excellence at what they do cannot be matched. We know we can count on Grimm Collections to always come through for us!
Connie Fraser, Hospital Manager - South Bay Veterinary Hospital


