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Client Testimonials
Olympia Anesthesia Associates (OAA) has worked with Grimm Collections since 1986. We have always been pleased with their effectiveness as well as their professionalism!
Alaine Schumann, Olympia Anesthesia Associates
We are continuously impressed with Grimm’s attentive measures and ability to collect on accounts we had long thought were write-offs. We are extremely happy with Grimm Collections and will not consider any other substitute no matter what cost savings would be proposed as its not worth anything if they can’t collect on the account.
Charles Marrale, ExFreight Zeta Inc.
Our large medical corporation has used Grimm Collections to collect on our past due accounts for over 14 years, and they are wonderful to work with. Not only does Grimm do an excellent job collecting but they are always very professional and compassionate with our staff and patients.
Jennifer Sweeney, Billing Supervisor - Large Medical Corporation
Grimm Collections is the right choice for my company because their values and customer care is a perfect match for us. It is so wonderful to have such trust in a collections partner that deals with the most sensitive customer issue.
Kristy Norris, Olympia Orthopaedic Associates
I couldn’t be more pleased with Grimm Collection Agency. I highly recommend them. They do an outstanding job. I receive an almost immediate response to my questions. The reports are accurate, well designed and easy to read and understand. Plus the staff is great to work with!
Shelley Rinta, Accounts Manager - Gastroenterology Associates
When I think of the owners and staff of Grimm Collections; I think of integrity, persistence and hard work. I appreciate the fact that they are a local, family-owned business and play an active part in our community. Happy for 26 years as a partner with Grimm Collections…with more to go!
Julie Harry, Practice Manager - Olympia Radiologists
Grimm Collections is a great agency to work with. Their staff is friendly and helpful, and always quick to address our needs. They collect accounts effectively while treating our patients with kindness and respect.
Amanda Dashiell, Large Specialty Clinic, Olympia
We have been longtime clients of Grimm Collections and couldn’t be happier! Every employee we speak with is always very helpful and happy to assist us in any way they can. Their professionalism and excellence at what they do cannot be matched. We know we can count on Grimm Collections to always come through for us!
Connie Fraser, Hospital Manager - South Bay Veterinary Hospital
We moved to Grimm in 2010 and have never regretted it. Since partnering with Grimm, not only have they collected 27% of our current accounts, they have collected 15.5% of the accounts that were previously written off by our former collections partner. They are friendly, prompt and always willing to work with us. We love Grimm!
Stephanie Tonellato, Customer Service Supervisor - City of Lacey
I used Grimm Collections at my two previous practices and because of my wonderful experiences with them I have moved Healthy Future Pediatrics to Grimm Collections as well! You will not find a more knowledgeable, warm, friendly and outgoing staff. Grimm provides detailed, accurate reports with information you can really use. I would not use another agency!
Peggy Harding, Clinic Administrator - Healthy Future Pediatrics