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Outsourcing Your Commercial/B2B Collections? Don’t Hire a Debt Collection Agency Before Asking These Important Questions!
If you are one of the many businesses looking to hire an outside collection agency but want to be sure you find the best agency for your organization, here are the important things to know, and questions you need to ask before making your selection!
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Client Testimonials
I wanted to give everyone at Grimm a great big thank you for all your hard work. You all have done a great job and it really shows this month. WAY TO GO!!!! I truly appreciate your continuous dedication to our collection needs.
Robin Kohls, Collections Specialist - Apple Physical Therapy
When I think of the owners and staff of Grimm Collections; I think of integrity, persistence and hard work. I appreciate the fact that they are a local, family-owned business and play an active part in our community. Happy for 26 years as a partner with Grimm Collections…with more to go!
Julie Harry, Practice Manager - Olympia Radiologists
Grimm Collections has always been very professional, friendly and always willing to go above and beyond for its clients. With the effectiveness and prompt recovery of payment, I would highly recommend Grimm Collections to anyone!
Monica Rodriguez, Senior Collector - GlobalTranz
We moved to Grimm in 2010 and have never regretted it. Since partnering with Grimm, not only have they collected 27% of our current accounts, they have collected 15.5% of the accounts that were previously written off by our former collections partner. They are friendly, prompt and always willing to work with us. We love Grimm!
Stephanie Tonellato, Customer Service Supervisor - City of Lacey
I used Grimm Collections at my two previous practices and because of my wonderful experiences with them I have moved Healthy Future Pediatrics to Grimm Collections as well! You will not find a more knowledgeable, warm, friendly and outgoing staff. Grimm provides detailed, accurate reports with information you can really use. I would not use another agency!
Peggy Harding, Clinic Administrator - Healthy Future Pediatrics
I couldn’t be more pleased with Grimm Collection Agency. I highly recommend them. They do an outstanding job. I receive an almost immediate response to my questions. The reports are accurate, well designed and easy to read and understand. Plus the staff is great to work with!
Shelley Rinta, Accounts Manager - Gastroenterology Associates
Olympia Anesthesia Associates (OAA) has worked with Grimm Collections since 1986. We have always been pleased with their effectiveness as well as their professionalism!
Alaine Schumann, Olympia Anesthesia Associates
We enjoy working with Grimm Collections because of their friendly and professional staff. They are always willing to work with you if you need something special. They have proven themselves over the years to be effective in debt recovery!
Rebecca Collins, Large Specialty Clinic, Olympia
We are continuously impressed with Grimm’s attentive measures and ability to collect on accounts we had long thought were write-offs. We are extremely happy with Grimm Collections and will not consider any other substitute no matter what cost savings would be proposed as its not worth anything if they can’t collect on the account.
Charles Marrale, ExFreight Zeta Inc.
I was very pleased with the quick recovery of a recent payment and appreciate Grimm’s taking care of it. The previous company I used did not have such a quick recovery time, and the high commission they took made it almost not even worth me sending accounts their way. I just wanted to express my appreciation.
Michelle McFarland, Office Administrator - Mountain Physical Therapy and Sports Rehab